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Discreet Shipping

All of your VideoGold orders will be discreetly shipped to you in plain, unmarked packaging. Your catalogs will arrive in discreet envelopes. Your privacy is highly valued by us, and we want to make your shopping experience as friction-free as possible! If there is ever a problem with your order, please don’t hesitate to call us, 24 hours a day, 7 days a week, at 1-800-934-0999 to speak to one of our friendly and courteous operators! We’ll have you sorted out in a jiffy!

Shipping Options:

FAST: Standard Your VideoGold order will be shipped by standard UPS ground shipping to your address. This means you will likely receive it within 4-6 business days.

FASTER: EXPRESSNext-Day services are not available to APO/FPO boxes

EXPRESS ShippingFor 2-3 Day Delivery Orders taken by 2 p.m. EST will arrive at your doorstep via USPS Priority Mail Delivery within 2-3 business days. This service is available to US PO Boxes, as well as to addresses in Puerto Rico, Guam, and the US Virgin Islands. Please add $6.00 additional for this service.

FASTEST: EXPRESSNext-Day For EXPRESS Next-Day delivery, simply place your order by 2 p.m. EST and your package will arrive the next business day. Cost for this service is $14.00 additional to our regular delivery charge (NOTE: Orders delivered Next Day to Alaska or Hawaii will be charged $22.00 How discreet is the package once it arrives at my door? Our products are shipped out to you in sturdy plain, brown envelopes, with only our address on the mailing label.

Shipping Information Typically, all orders ship within 2 business days from the time your order is processed. Standard shipping is via United States Postal Service (USPS). Please allow 3 weeks for delivery.

P. O. Box and military (FPO & APO) addresses will be shipped via Parcel Post.
United States Parcel Post (USPS) offers no tracking method for standard shipping hence delivery times are estimated. FedEx requires a full street address. (No P.O. Boxes) Express Delivery (Available Monday - Friday Only. For 1 Day FedEx Delivery (1 Business Day) - Order by 12pm (EST). Add $14.00 to our regular shipping charge. (If you live in Alaska or Hawaii, the additional charge is $22.00). Please Note: FedEx requires a physical mailing address (no PO Boxes) for delivery. If you have a PO Box, please read below. For 2 Day FedEx Delivery in the US (2 Business Days) - Order by 12pm (EST). Add $6.00 to our regular shipping charge. (If you live in Alaska or Hawaii, the additional charge is $14.00). Please Note: FedEx requires a physical mailing address (no PO Boxes) for delivery. If you have a PO Box, please read below. For Priority US Mail Delivery (3-5 Business Days) in the US to US PO Boxes, Puerto Rico, Guam and the Virgin Islands - Order by 12pm (EST). Add $6.00 to our regular shipping charge. (If you live in Alaska or Hawaii, the additional charge is $14.00). For US Express Mail (1-2 Business Days) to US PO Boxes, Puerto Rico, Guam and the Virgin Islands - Order by 12pm (EST). Add $14.00 to our regular shipping charge. (If you live in Alaska or Hawaii, the additional charge is $22.00). *NOTE: If an item is on backorder, it will be shipped separately on a later date via US Mail. We cannot ship free or back ordered items by FedEx 1 Day or 2-Day Air. How discreet is the package once it arrives at my door? Our products are shipped out to you in sturdy plain, brown envelopes, with only our address on the mailing label. Shipping Information;Typically, all orders ship within 2 business days from the time your order is processed. Standard shipping is via United States Postal Service (USPS). Please allow 3 weeks for delivery. P. O. Box and military (FPO & APO) addresses will be shipped via Parcel Post. United States Parcel Post (USPS) offers no tracking method for standard shipping hence delivery times are estimated. FedEx requires a full street address. (No P.O. Boxes) Express Delivery (Available Monday - Friday Only)

For 1 Day FedEx Delivery (1 Business Day) - Order by 12pm (EST). Add $14.00 to our regular shipping charge. (If you live in Alaska or Hawaii, the additional charge is $22.00). Please Note: FedEx requires a physical mailing address (no PO Boxes) for delivery. If you have a PO Box, please read below.

For 2 Day FedEx Delivery in the US (2 Business Days) - Order by 12pm (EST). Add $6.00 to our regular shipping charge. (If you live in Alaska or Hawaii, the additional charge is $14.00). Please Note: FedEx requires a physical mailing address (no PO Boxes) for delivery. If you have a PO Box, please read below.

For Priority US Mail Delivery (3-5 Business Days) in the US to US PO Boxes, Puerto Rico, Guam and the Virgin Islands - Order by 12pm (EST). Add $6.00 to our regular shipping charge. (If you live in Alaska or Hawaii, the additional charge is $14.00). For US Express Mail (1-2 Business Days) to US PO Boxes, Puerto Rico, Guam and the Virgin Islands - Order by 12pm (EST). Add $14.00 to our regular shipping charge. (If you live in Alaska or Hawaii, the additional charge is $22.00).

*NOTE: If an item is on backorder, it will be shipped separately on a later date via US Mail. We cannot ship free or back ordered items by FedEx 1 Day or 2-Day Air.

How discreet is the package once it arrives at my door? Our products are shipped out to you in sturdy plain, brown envelopes, with only our address on the mailing label.

Shipping Information

Typically, all orders ship within 2 business days from the time your order is processed. Standard shipping is via United States Postal Service (USPS). Please allow 3 weeks for delivery.

P. O. Box and military (FPO & APO) addresses will be shipped via Parcel Post.
United States Parcel Post (USPS) offers no tracking method for standard shipping hence delivery times are estimated.
FedEx requires a full street address. (No P.O. Boxes)

Express Delivery (Available Monday - Friday Only)

For 1 Day FedEx Delivery (1 Business Day) - Order by 12pm (EST). Add $14.00 to our regular shipping charge. (If you live in Alaska or Hawaii, the additional charge is $22.00). Please Note: FedEx requires a physical mailing address (no PO Boxes) for delivery. If you have a PO Box, please read below.

For 2 Day FedEx Delivery in the US (2 Business Days) - Order by 12pm (EST). Add $6.00 to our regular shipping charge. (If you live in Alaska or Hawaii,

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